Case study: 3D reality capture for high-tech facilities


Guest post by Paul Collart

This past May, I received a call from Jose Cotto, president of CAS Architects, which is located in Mountain View, California and specializes in advanced technology projects. He wanted my help on a new job: His customer, Western Digital, had recently decided to terminate their lease on one building and consolidate both people and equipment into another building, which just happened to be the old IBM manufacturing facility in San Jose, CA.

While I have been evangelizing for a long time about using innovative technologies such as reality capture to improve AEC processes, CAS had yet to implement it on a live project. This project was different. Given the aggressive time line, Jose was finally asking for reality capture. I was excited and confident that I could help coordinate a successful solution for any project they could throw at me. That is, until they gave me a rundown of project challenges.

Challenge #1 – Accessing the building

Access to the project site not only required approval and an escort, but also gowning (dressing in bunny suits) to access active cleanrooms, which comprised a good portion of the building. Even the non-cleanroom areas were typically locked, and accessing them required coordination with multiple people from Western Digital’s facilities group, who were dispersed throughout San Jose.

This challenge was a no brainer! A “3D Tour” would solve this problem and allow CAS to walk the project site virtually at any time using their desktop browser. They could save anywhere from 2 to 3 hours commuting, checking in, and gowning up, and this would increase their productivity on the project.

Here is a breakdown of solutions listed with their underlying technologies, equipment costs and capture (labor) cost per square foot.

Solution Technologies Equipment
Cost / sf
StructionSite 360 Images created with any consumer 360 camera (i.e. Ricoh Theta, Samsung Gear 360, etc.) and manually located on a floor plan $ $
Cupix 360 Images created with any consumer 360 camera automatically positioned within a 3D mesh via photogrammetry $ $
iGuide 360 Images + 2D Mesh (via 2D, mobile lidar scanning) $$ $$
Matterport 360 Images + 3D Mesh (via terrestrial structured-light scanning) $$ $$
FARO / Leica 360 Images + Point Cloud (via terrestrial lidar scanning) $$$$ $$$$
NavVis 360 Images + Point Cloud (via mobile lidar scanning) $$$$$ $


(For a complete look at low to mid-range solutions, please see my technical review on 3D tour solutions for real estate from about a year ago published on the We Get Around Network. You can also download the full PDF report.)

Challenge #2 – Taking Measurements

CAS also needed to extract dimensions–to accuracy of about an inch or 2-3 cm–from the solution we’d deploy. Due to the complexity of the facility and limited access, it was virtually impossible to manually document every dimension they might need for project planning. The dimensions they already knew they needed included length, width, and height of rooms, doors, ceilings, and structural elements, but also similar measurements for critical technical equipment.

Clean room with raised flooring removed.

This challenge eliminated the possibility of using any solutions based on 360 imagery and photogrammetry, since the accuracy level cannot be guaranteed. It also eliminated iGuide from the running, since that product only supports dimensions within the X/Y plane.

This left us with just four potential solutions: Matterport, FARO, Leica and NavVis.

Challenge #3 – Capture 300,000 square feet in days

As mentioned previously, the building is complex not only because of the type of facility, but also because of its size, which is just under 300,000 square feet (27,500 square meters).

Western Digital required that the capture happen as fast as possible, which meant days not weeks. They wanted to minimize the time spent on the project because their facilities team would have to be present during the entire capture process and they wanted to minimize the disruption within active cleanrooms.

The size of the facility eliminated Matterport as a potential solution, because it couldn’t scale to support this size facility. We thought of creating 12-15 separate Matterport tours and connecting them via MatterTags, but we decided that the complexity of the building, closed rooms, and long corridors (up to 625 feet long!) would have been difficult to capture and awkward to use.

The short project timeline also eliminated the possibility of performing terrestrial, high-definition laser scanning with FARO or Leica. Since we used 10 minutes for our benchmark between scan locations (this included 7 minutes for the colorized scan and 3 minutes for logistics to setup the next location), and estimated about 600 scan locations for the facility, this equated to 100 hours or about 12 days for the whole project. 12 days didn’t work! Deploying multiple scanners wasn’t going to work either, since each scan technician would require escort by a Western Digital facilities team member.

NavVis is a recent newcomer in mobile 3D scanning and has yet to be fully adopted in the US market. Although I hadn’t tested NavVis on my own, I was able to include them as an option through my testing of their sample data, research, and discussions with their North American team. Their solution is designed for fast data capture, and they claim scanning speeds of 21,500 to 54,000 square feet (2,000 to 5,000 square meters) per hour. Taking into consideration the challenges of our project, we used a conservative scanning speed of 20,000 square feet per hour.

For this 300,000 square foot building, this came to 15 hours, or two long days. NavVis checked all boxes!

Moving forward

I helped CAS prepare to pitch the NavVis solution for this facility. We had concerns about getting approval for such an ambitious project, especially when requesting access to active production cleanrooms. I was very surprised when I received an email from Jose about two weeks after the pitch saying that our reality capture proposal had been approved at all levels and Western Digital wanted the project done as soon as possible.

Although NavVis is working on expanding their service provider network in the US, we had issues moving forward due to the short timeframe. Lucky for us, the NavVis North America division was willing to perform the reality capture for this project within a week of approval.

Performing the reality capture

I must admit that, going into this project, I was a little nervous because I hadn’t tested NavVis. My typical method of operation is to go through an ultra-intense vetting process on any new solution. Plus, CAS, a company I’ve had a relationship for many years, was putting their faith in my experience and knowledge to deliver a successful solution. No pressure!

We started the reality capture process in late June and were given three days to complete the project. We had decided to add an extra day to our original two day estimate to account for the unknown.

I was present during the entire scanning process, but my involvement was more for moral support than for scanning help. However, it gave me the opportunity to ask questions and gain a ton of insight to the NavVis scanning process, underlying technology, and company strategy. I think after three days of my questions, the NavVis team was overdue for a beer (ok, maybe two or three).

Although we had a reference floor plan of the building and discussed the scope numerous times, we were still overwhelmed with the scanning logistics. The building was originally constructed by IBM in the 1970’s, and the footprint has grown and changed numerous times over the past four decades. On many occasions during the scanning process, we found ourselves asking our Western Digital escort (or I should say, guide), “Where are we again on this map?”

Other scanning logistic challenges included:

  • waiting for access to locked rooms
  • avoiding people as much as possible, which is difficult in high-traffic corridors
  • gowning and preparing the trolley for clean-room access on 10 separate occasions
  • improvising trolley navigation through de-commissioned cleanrooms with missing floor sections.

Since the reality capture had to be performed during office hours, people were bound to start asking questions about this large piece of equipment on wheels with lidar scanners and cameras. So, when I wasn’t asking the NavVis team myriad questions, I found myself running interference for the scanning team. What I discovered in these conversations with facility team members was that there were many spaces in the building they had never seen. They were excited to finally explore them, albeit virtually.

When all was said and done, we did manage to finish with a total of 51 datasets in three days, which was impressive. During the first two days, we performed nine hours of scanning and finished up the last day with six. The total 24 hours of work resulted in about 12,500 square feet (1,150 square meters) of scanning every hour. The processed 3D Tour and point cloud was delivered a week later via the user-friendly NavVis IndoorViewer.

Screenshot from a NavVis Tour of the CAS office

Business results (so far!)

Virtually walking the space and taking measurements from their desktop browser has become essential to the daily workflow at CAS Architects. They’ve extended 3D Tour access to the entire project team. Western Digital’s facility team, located at the building scheduled for shutdown, uses the 3D Tour to avoid the one-hour round-trip drive to inspect the project site.

The NavVis 3D Tour has also become the centerpiece for weekly project team meetings. The visual documentation supports the team in identifying problems cooperatively. Although most problems would have been discovered days, weeks, or months later, they are being caught much earlier in the planning process. With the discovery of the very first problem, the reality capture investment was completely recovered.

An interesting use case has been to plan the movement of equipment through the building using the 3D Tour. This involves taking measurements of equipment and then walking the space while reviewing clearances and finding the best path.

I may talk about the benefits in the past tense, but the NavVis 3D Tour will continue to benefit the project team through the end of 2018 – their deadline for project completion. There are still many months of planning to come that will exploit NavVis data.

Suggestions regarding the NavVis solution

There were some areas within the building that we were unable to capture using the NavVis trolley. If I were to take on another project using NavVis, my top feature request would be to enable the import of data from other capture solutions to augment their data. NavVis recently added the ability to import point clouds from other systems, but we could have benefited from additional 360 images in complex areas.

Screenshot from the Cupix tour of the CAS office.


What started as a project for an architect to get his feet wet in new technologies has evolved into a showpiece for the use and benefits of reality capture. The entire project team, who saw (and continues to see) the benefits firsthand, has changed their mind about reality capture–no longer thinking it’s too expensive or too complicated.

CAS Architects is now using reality capture as a part of their service offerings. They leverage a NavVis 3D Tour of their own office for demonstration purposes. I continue to consult with CAS on their technology endeavors and they allow me to use their office as a testing ground for various solutions. You can view the NavVis 3D Tour of the CAS offices below, along with some other lower-cost solutions being considered for use on other projects.

The success of this project has opened discussions on other reality capture benefits for Western Digital’s ongoing facilities management efforts. Western Digital has commissioned another NavVis 3D Tour for planning on another building at their San Jose campus.

Paul Collart has been eating and breathing software development and workflow integration for the past 25 years. With a B.S. in Mechanical Engineering from Santa Clara University, he followed his interests in CADD & Architecture into the technology sector of the AEC industry. He founded Technesis in the late 90’s, taking it from an AEC technology consultancy to an Enterprise Print Management software company. After selling the company in late 2015, he has been immersing himself in the latest technologies for the AEC industry.


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  1. Avatar

    Hi, nice job indeed. It was a good decision to choose a mobile-mapping system.

    A few comments and questions:

    The speed is more like 2,000 to 5,000 sqm rather than (20,000 to 50,000 square meters) per hour. Right?
    Is NAVVIS require any kind of control measurment to check accuracy?
    Have you achieved the expected 2-3 cm accuracy?
    Are you familiar with ZEB-REVO? What is the reason it wasn’t on your list?

    Thank you.

  2. Avatar

    Matterport can scan up to 500 (and more) scan locations. In a commercial space, that means 75K-150K sqft. This facility would most likely be 2-4 separate models. As for long hallways, there are pretty easy ways around misalignment in these situations. Finally – speed in commercial spaces ranges 3K-6K an hour – so done in 5-10 days. Could have saved a few thousand dollars 🙂

    • Avatar


      I have to disagree that Matterport could have worked for this project.

      It would have been impossible to create just 2-4 separate models as you suggest due to logistics. Throughtout the scanning process, we were constantly moving from one end of the building to another to accomodate availability in specific rooms. This would require “finalizing” a dataset and making the trek to an available cleanroom for scanning. Any sort of planning on how to best scan the building had to be scrapped. This is also why we ended up with 51 NavVis datasets for this project.

      There were also many instances where line of sight between scans would not be possible. I’m not a Matterport expert, but I think this is a requirement for Matterport scanning. There were many doors that were alarmed and could not remain open. NavVis doesn’t require a line of sight, but in this case does require a manual alignment of this dataset.

      And finally, I wanted to comment on the speed of capture and saving money. I will use your 3K sf an hour, since the building is very complex and does not contain open spaces … the only open spaces are corridors. This equates to 100 hours for 300,000 sf or about 12 days. That would have been an extra 9 days compared to what was accomplished with NavVis. I think the loss in time for both myself and the Western Digital facilities manager (our escort) is far greater any cost savings for using less expensive equipment.


  3. Avatar

    You are absolutely correct that the advertised scanning speed for NavVis is 2,000 to 5,000 sqm per hour. The article has been corrected.

    I think with any scanning system you will want to take some manual measurements or HDS Scans to validate the accuracy. We did take manual measurements for the CAS office scan and the results came within the 2 to 3 cm accuracy.

    The challenge is ensuring the accuracy across mutliple datasets. NavVis leverages SLAM Anchors (or targets) to ensure accuracy and automatic alignment across datasets. These SLAM anchors can also correct drift, which is common in mobile scanning systems.

    I have researched handheld, mobile scanning systems, including Paracosm, GeoSlam (Zeb-Revo) and Kaarta, but have yet to test on projects. But these systems didn’t satisify the first challenge, which was to deliver an easy-to-navigate 3D Tour with 360, photographic imagery. The majority of the people benefiting from the system don’t have CADD experience. Even those with CADD experience, most have never worked with a point cloud.


    • Avatar

      Thank for your answer Paul.

      Where can I found more info about this “SLAM anchors which correct drift”. Or is it a unique NavVis technology?

      I understand the challenge to share 3D info with users without any 3D or CAD experience. For the very same reason we also create such 3D Tour but it is not tied to the scanning.

      Once you will test the mobile scanning systems again I recommend to check the CAM add-on for ZEB-REVO. It a camera to colourize point cloud and create images during your scanning.

  4. Avatar

    SLAM anchors are specific to NavVis. I did a quick check on their web site and didn’t see anything. You might need to contact them directly for specifics.

    Let me know solution you leverage for the 3D Tour?


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